Golden Hill earns an Auto Trader Highly Rated customer service award 2019

Posted by Chris McMahon - Wednesday, 17 Jul 2019

We are pleased to announce that Golden Hill Garage has earned an Auto Trader Highly Rated customer service award for 2019.

Our customers have spoken and have consistently recognised the excellent customer experience by rating our dealership highly on Auto Trader.

Each year Autotrader identifies those retailers who truly excel in customer service and meet a strict criteria, namely;

  • A high volume of recent reviews on Auto Trader
  • A high overall review rating on Auto Trader
  • Regular engagement with customer reviews by replying to them

By monitoring these elements Auto Trader is able to identify the best performers for customer satisfaction on its network and celebrate the success with an exclusive Auto Trader Highly Rated award.

Richard Smith, Golden Hill Garage, Managing Director commented "In today's cut and thrust motors market it gives me great pleasure to be recognised not only by Auto Trader but by our customers, who have made the effort to share their positive experience of dealing with Golden Hill Garage with other people. It also gives me great pleasure in thanking and giving a commendation to the hard working staff at Golden Hill Garage for their efforts in achieving this award"

Back


100% Customer satisfaction rating - Motorcodes - 10 out of 10 customers would recommend

Latest News


We Are Hiring! Car Sales Executive Required
Monday, 07 Mar 2022 GMT


Autotrader Highly Rated Dealer 2021
Tuesday, 03 Aug 2021 GMT


Our Showrooms Are Open Again
Monday, 12 Apr 2021 GMT


Use of Face Masks When Visiting Golden Hill Garage
Friday, 24 Jul 2020 GMT


We are Highly Rated for Our Customer Service
Monday, 20 Jul 2020 GMT


WE ARE OPEN ON MONDAY 1ST JUNE 2020
Thursday, 28 May 2020 GMT


COVID-19 MOT Advice From Golden Hill Garage
Thursday, 28 May 2020 GMT


Golden Hill earns an Auto Trader Highly Rated customer service award 2019
Wednesday, 17 Jul 2019 GMT


Golden Hill Garage Awarded CarGurus Top Rated Dealer 2019
Tuesday, 28 May 2019 GMT


Buy Your Next Used Car With Complete Peace of Mind
Saturday, 24 Feb 2018 GMT


Customer Reviews


very high level of customer service recommends

Marcin Gomolka


Brilliant, I to view a car and it was sat on the forecourt ready to drive with trade plates on. Before I even arrived.

Serviced the car quickly and it was ready to collect the next day!

The staff were so friendly and extremely helpful. I can't recommend them enough!

Absolutely Brilliant


I have just purchased a used vehicle from Golden Hill and I must admit that the overall experience of doing so was better than I anticipated .
From start to finish the dealings I had with Manny and Les were very professional ,they really secured me a good deal.
They did all the paperwork for me and all I did was sign the documents.
They were very courteous and made me feel welcome and answered all my questions, even a post purchase problem that bothered me was quickly sorted by a telephone call.
Very pleased with my car and the fact that worn items were replaced, a fully comprehensive vehicle check
and a full MOT to boot….not bad at all!
I wouldn’t hesitate in recommending the Garage and the team to all who are thinking of buying a car!
Thanks very much.

Used car purchase


Read More

Facebook



Our Partners

HPi Driveaway 5 Day Insurance
Close Brothers Motor Finance
Safe and Sound Warranties
Supagard Paint and Fabric Protection
Motor Codes - Peace of mind for motorists
IMI - Institute of the Motor Industry
Awards

Richter Limited, trading as Golden Hill Garage, is a secondary credit broker and not a lender and is authorised and regulated by the Financial Conduct Authority, FRN: 651355. It can introduce you to a limited number of lenders and typically receives a fixed commission from the chosen lender for doing so. The commission is calculated by reference to the vehicle model or amount you borrow and does not affect the interest charged on the agreement, all of which are set by the lender.