Golden Hill earns an Auto Trader Highly Rated customer service award 2019

Posted by Chris McMahon - Wednesday, 17 Jul 2019

We are pleased to announce that Golden Hill Garage has earned an Auto Trader Highly Rated customer service award for 2019.

Our customers have spoken and have consistently recognised the excellent customer experience by rating our dealership highly on Auto Trader.

Each year Autotrader identifies those retailers who truly excel in customer service and meet a strict criteria, namely;

  • A high volume of recent reviews on Auto Trader
  • A high overall review rating on Auto Trader
  • Regular engagement with customer reviews by replying to them

By monitoring these elements Auto Trader is able to identify the best performers for customer satisfaction on its network and celebrate the success with an exclusive Auto Trader Highly Rated award.

Richard Smith, Golden Hill Garage, Managing Director commented "In today's cut and thrust motors market it gives me great pleasure to be recognised not only by Auto Trader but by our customers, who have made the effort to share their positive experience of dealing with Golden Hill Garage with other people. It also gives me great pleasure in thanking and giving a commendation to the hard working staff at Golden Hill Garage for their efforts in achieving this award"

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100% Customer satisfaction rating - Motorcodes - 10 out of 10 customers would recommend

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Customer Reviews


Golden hill garage went the extra mile to look after us. Totally honesty and excellent communication from the start, made buying a car a pleasure. I would recommend this garage to anyone.

Best experience ever at a garage

Excellent service particularly in these difficult times. Would recommend this garage.

Good job from good people

They were very helpful and not pushy at all. They also gave me a good part exchange deal

Silver lady

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IMI - Institute of the Motor Industry
Autotrader 2019 Highly Rated

Richter Limited are a credit broker and not a lender. We are Authorised and Regulated by the Financial Conduct Authority. 651355 Finance is Subject to status. Other offers may be available but cannot be used in conjunction with this offer. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. Registered in England & Wales: 04673924 Registered Office: Address: 208 Golden Hill Lane, Leyland, Preston, Lancashire, PR25 2YE Data Protection No : Z8154271