Being elderly it took me weeks to decide on a vehicle,golden hill were superb during the whole process. Attention to detail and personal service excellent. Even delivered the car to my home! 60 point delivery service plus mot,even replaced all 4 tyres! Told to pop in if had any queries Highly recommended on all points
I thought the service was excellent, they were professional but friendly knowledgeable about the vehicle I was interested in, made me feel comfortable with the whole process, I recommend them ????, the salesman Ben was brilliant
olden Hill Garage were were fantastic from start to finish.
Jonathan, our sales
Man, was available to talk to finance companies on my behalf, and he kept me so well informed throughout the prep stage.
They prepped my car to an excellent standard, and although we had to wait a bit for it to be finished off, we chatted to the mechanics and the part guy who was just so friendly! When it was done, it was spotless. A lovely group of lads and I drove 92 miles to go there and I’d do it again!
The only thing I’d say is that I wasn’t offered a handover date or time, I was told when I could collect - this wasn’t around me but what would be best for the garage. It was lucky I could move stuff around to be ready for that time, yet when I got there; the car wasn’t ready anyway lol. Just a small
Customer service bit to improve. But great otherwise.
Thanks Golden Hill
From start to finish Ben was great. No pressure to buy. Had a look at a couple of cars. Went out on a trial run. Explained everything we needed to know. Very happy with his customer service.
Excellent customer from start to finish.
Brendan Kelly
Very professional from start to finish. I called in whilst passing, discussed a Citroen vehicle in my favourite colour blue with Jonathan and Jeff, arranged a test drive and agreed a purchase - all within an afternoon! They couldn't have been more helpful.
Sales Service very good indeed. As I have only had the car 2weeks it is too early to say overall. In those 2 weeks I have had a problem with the warning light for the tyres coming on (twice in those 2 weeks. ) It is to do with Calibration, this has been reset twice, I will see if the sensor has settled down. This information is what the Garage has told me.
Smooth easy transaction, very obliging staff, purchase went smoothly. So far so good ,lovely car. Ben was very helpful, not pushy at all
From initial contact to driving away our new car Jon and Jeff were friendly, knowledgeable and professional. We were cash buyers and at no point was there any pressure to take out finance, a welcome and refreshing sales approach.
Our car was handed over MOT'd, Serviced and fully valeted.
We highly recommend this family business, thank you
Being elderly it took me weeks to decide on a vehicle,golden hill were superb during the whole process. Attention to detail and personal service excellent. Even delivered the car to my home! 60 point delivery service plus mot,even replaced all 4 tyres! Told to pop in if had any queries Highly recommended on all points
Excellent one to one service
I thought the service was excellent, they were professional but friendly knowledgeable about the vehicle I was interested in, made me feel comfortable with the whole process, I recommend them ????, the salesman Ben was brilliant
First class service from a friendly team
olden Hill Garage were were fantastic from start to finish.
Jonathan, our sales
Man, was available to talk to finance companies on my behalf, and he kept me so well informed throughout the prep stage.
They prepped my car to an excellent standard, and although we had to wait a bit for it to be finished off, we chatted to the mechanics and the part guy who was just so friendly! When it was done, it was spotless. A lovely group of lads and I drove 92 miles to go there and I’d do it again!
The only thing I’d say is that I wasn’t offered a handover date or time, I was told when I could collect - this wasn’t around me but what would be best for the garage. It was lucky I could move stuff around to be ready for that time, yet when I got there; the car wasn’t ready anyway lol. Just a small
Customer service bit to improve. But great otherwise.
Thanks Golden Hill