Excellent one to one service

Customer Rating:

Being elderly it took me weeks to decide on a vehicle,golden hill were superb during the whole process. Attention to detail and personal service excellent. Even delivered the car to my home! 60 point delivery service plus mot,even replaced all 4 tyres! Told to pop in if had any queries Highly recommended on all points


First class service from a friendly team

Customer Rating:

I thought the service was excellent, they were professional but friendly knowledgeable about the vehicle I was interested in, made me feel comfortable with the whole process, I recommend them ????, the salesman Ben was brilliant


Great

Customer Rating:

olden Hill Garage were were fantastic from start to finish.

Jonathan, our sales
Man, was available to talk to finance companies on my behalf, and he kept me so well informed throughout the prep stage.

They prepped my car to an excellent standard, and although we had to wait a bit for it to be finished off, we chatted to the mechanics and the part guy who was just so friendly! When it was done, it was spotless. A lovely group of lads and I drove 92 miles to go there and I’d do it again!

The only thing I’d say is that I wasn’t offered a handover date or time, I was told when I could collect - this wasn’t around me but what would be best for the garage. It was lucky I could move stuff around to be ready for that time, yet when I got there; the car wasn’t ready anyway lol. Just a small
Customer service bit to improve. But great otherwise.

Thanks Golden Hill


Great garage,great customer service

Customer Rating:

From start to finish Ben was great. No pressure to buy. Had a look at a couple of cars. Went out on a trial run. Explained everything we needed to know. Very happy with his customer service.


Excellent

Customer Rating:

Excellent customer from start to finish.


Brendan Kelly

Customer Rating:

Brendan Kelly


Professional and helpful

Customer Rating:

Very professional from start to finish. I called in whilst passing, discussed a Citroen vehicle in my favourite colour blue with Jonathan and Jeff, arranged a test drive and agreed a purchase - all within an afternoon! They couldn't have been more helpful.


Maureen Watkinson

Customer Rating:

Sales Service very good indeed. As I have only had the car 2weeks it is too early to say overall. In those 2 weeks I have had a problem with the warning light for the tyres coming on (twice in those 2 weeks. ) It is to do with Calibration, this has been reset twice, I will see if the sensor has settled down. This information is what the Garage has told me.


Professional, relaxed and not pushy

Customer Rating:

Smooth easy transaction, very obliging staff, purchase went smoothly. So far so good ,lovely car. Ben was very helpful, not pushy at all


Excellent

Customer Rating:

From initial contact to driving away our new car Jon and Jeff were friendly, knowledgeable and professional. We were cash buyers and at no point was there any pressure to take out finance, a welcome and refreshing sales approach.
Our car was handed over MOT'd, Serviced and fully valeted.
We highly recommend this family business, thank you


New Cars

New Cars


100% Customer satisfaction rating - Motorcodes - 10 out of 10 customers would recommend

Latest News


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We Are Rated Highly Buy Our Customers

Working Hard For You -
Thursday, 18 Jul 2024 GMT


Autotrader Highly Rated Dealer 2021
Tuesday, 03 Aug 2021 GMT


We are Highly Rated for Our Customer Service
Monday, 20 Jul 2020 GMT


Golden Hill earns an Auto Trader Highly Rated customer service award 2019
Wednesday, 17 Jul 2019 GMT


Customer Reviews


Being elderly it took me weeks to decide on a vehicle,golden hill were superb during the whole process. Attention to detail and personal service excellent. Even delivered the car to my home! 60 point delivery service plus mot,even replaced all 4 tyres! Told to pop in if had any queries Highly recommended on all points

Excellent one to one service


I thought the service was excellent, they were professional but friendly knowledgeable about the vehicle I was interested in, made me feel comfortable with the whole process, I recommend them ????, the salesman Ben was brilliant

First class service from a friendly team


olden Hill Garage were were fantastic from start to finish.

Jonathan, our sales
Man, was available to talk to finance companies on my behalf, and he kept me so well informed throughout the prep stage.

They prepped my car to an excellent standard, and although we had to wait a bit for it to be finished off, we chatted to the mechanics and the part guy who was just so friendly! When it was done, it was spotless. A lovely group of lads and I drove 92 miles to go there and I’d do it again!

The only thing I’d say is that I wasn’t offered a handover date or time, I was told when I could collect - this wasn’t around me but what would be best for the garage. It was lucky I could move stuff around to be ready for that time, yet when I got there; the car wasn’t ready anyway lol. Just a small
Customer service bit to improve. But great otherwise.

Thanks Golden Hill

Great


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Motor Codes - Peace of mind for motorists
IMI - Institute of the Motor Industry
Awards

Richter Limited, trading as Golden Hill Garage, is a secondary credit broker and not a lender and is authorised and regulated by the Financial Conduct Authority, FRN: 651355. It can introduce you to a limited number of lenders and typically receives a fixed commission from the chosen lender for doing so. The commission is calculated by reference to the vehicle model or amount you borrow and does not affect the interest charged on the agreement, all of which are set by the lender.