Day: 01772 423 416 Eve: 07719 337 653
We are pleased to announce that Golden Hill Garage has earned an Auto Trader Highly Rated customer service award for 2019.
Our customers have spoken and have consistently recognised the excellent customer experience by rating our dealership highly on Auto Trader.
Each year Autotrader identifies those retailers who truly excel in customer service and meet a strict criteria, namely;
By monitoring these elements Auto Trader is able to identify the best performers for customer satisfaction on its network and celebrate the success with an exclusive Auto Trader Highly Rated award.
Richard Smith, Golden Hill Garage, Managing Director commented "In today's cut and thrust motors market it gives me great pleasure to be recognised not only by Auto Trader but by our customers, who have made the effort to share their positive experience of dealing with Golden Hill Garage with other people. It also gives me great pleasure in thanking and giving a commendation to the hard working staff at Golden Hill Garage for their efforts in achieving this award"
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We Are Rated Highly Buy Our Customers
Being elderly it took me weeks to decide on a vehicle,golden hill were superb during the whole process. Attention to detail and personal service excellent. Even delivered the car to my home! 60 point delivery service plus mot,even replaced all 4 tyres! Told to pop in if had any queries Highly recommended on all points
Excellent one to one service
I thought the service was excellent, they were professional but friendly knowledgeable about the vehicle I was interested in, made me feel comfortable with the whole process, I recommend them ????, the salesman Ben was brilliant
First class service from a friendly team
olden Hill Garage were were fantastic from start to finish.
Jonathan, our sales
Man, was available to talk to finance companies on my behalf, and he kept me so well informed throughout the prep stage.
They prepped my car to an excellent standard, and although we had to wait a bit for it to be finished off, we chatted to the mechanics and the part guy who was just so friendly! When it was done, it was spotless. A lovely group of lads and I drove 92 miles to go there and I’d do it again!
The only thing I’d say is that I wasn’t offered a handover date or time, I was told when I could collect - this wasn’t around me but what would be best for the garage. It was lucky I could move stuff around to be ready for that time, yet when I got there; the car wasn’t ready anyway lol. Just a small
Customer service bit to improve. But great otherwise.
Thanks Golden Hill
Richter Limited, trading as Golden Hill Garage, is a secondary credit broker and not a lender and is authorised and regulated by the Financial Conduct Authority, FRN: 651355. It can introduce you to a limited number of lenders and typically receives a fixed commission from the chosen lender for doing so. The commission is calculated by reference to the vehicle model or amount you borrow and does not affect the interest charged on the agreement, all of which are set by the lender.
