Golden Hill earns an Auto Trader Highly Rated customer service award 2019

Posted by Chris McMahon - Wednesday, 17 Jul 2019

We are pleased to announce that Golden Hill Garage has earned an Auto Trader Highly Rated customer service award for 2019.

Our customers have spoken and have consistently recognised the excellent customer experience by rating our dealership highly on Auto Trader.

Each year Autotrader identifies those retailers who truly excel in customer service and meet a strict criteria, namely;

  • A high volume of recent reviews on Auto Trader
  • A high overall review rating on Auto Trader
  • Regular engagement with customer reviews by replying to them

By monitoring these elements Auto Trader is able to identify the best performers for customer satisfaction on its network and celebrate the success with an exclusive Auto Trader Highly Rated award.

Richard Smith, Golden Hill Garage, Managing Director commented "In today's cut and thrust motors market it gives me great pleasure to be recognised not only by Auto Trader but by our customers, who have made the effort to share their positive experience of dealing with Golden Hill Garage with other people. It also gives me great pleasure in thanking and giving a commendation to the hard working staff at Golden Hill Garage for their efforts in achieving this award"

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Customer Reviews


From my initial enquiry until handover Golden Hill was amazing!
Very professional, yet friendly. Jim explained everything in detail to us as well as being an excellent navigator on my test drive. Once term's where talked about they left us alone with a coffee for 5 minutes to make our decision. Everything was just seamless and smooth. I cannot recommend Golden Hill Garage highly enough and I am absolutely delighted with my new drive! If I could leave more than 5 stars I absolutely would! ????????????????????

Fantastic! ??????????


Very good .. we just wandered in & Jonathan showed us a few automatic’s and taken out in a Mitsubishi mirage ,had a drive in it & liked it. Offered a fair price for mine..

And bought it


Cars are all low in price , very good service from the dealers , they are not pushy regarding warranty but took it out as this was also a good price . Would definitely recommend and use again , many thanks to John our sales man

Wonderful service


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Our Partners

HPi Driveaway 5 Day Insurance
Close Brothers Motor Finance
Supagard Paint and Fabric Protection
Motor Codes - Peace of mind for motorists
IMI - Institute of the Motor Industry
Awards

Richter Limited, trading as Golden Hill Garage, is a secondary credit broker and not a lender and is authorised and regulated by the Financial Conduct Authority, FRN: 651355. It can introduce you to a limited number of lenders and typically receives a fixed commission from the chosen lender for doing so. The commission is calculated by reference to the vehicle model or amount you borrow and does not affect the interest charged on the agreement, all of which are set by the lender.