CarGurus announced its fifth annual list of CarGurus Top Rated Dealers. These awards are presented to car dealerships that received the highest average ratings from shoppers who submitted dealership reviews on the CarGurus platform.
This year’s Top Rated Dealers received an average of 4.74 stars on a scale of one to five, demonstrating their commitment to providing an excellent customer experience. “CarGurus is known as the trust and transparency pioneer in car shopping, and we are proud of all of the dealerships that reflect those values and received our coveted Top Rated Dealer award,” said Sam Zales, President and COO at CarGurus.
Richard Smith, Managing Director of Golden Hill Garage, Leyland commented, "We are pleased and proud to be awarded the CarGurus, Top Rated Dealer 2019 accolade, it is a confirmation of the hard work the team at Golden Hill Garage put intro making sure our valued customers, 'Drive Away Happy' secure in the knowledge they can expect that we do everything we can to guarantee total customer satisfaction"
BackBeing elderly it took me weeks to decide on a vehicle,golden hill were superb during the whole process. Attention to detail and personal service excellent. Even delivered the car to my home! 60 point delivery service plus mot,even replaced all 4 tyres! Told to pop in if had any queries Highly recommended on all points
Excellent one to one service
I thought the service was excellent, they were professional but friendly knowledgeable about the vehicle I was interested in, made me feel comfortable with the whole process, I recommend them ????, the salesman Ben was brilliant
First class service from a friendly team
olden Hill Garage were were fantastic from start to finish.
Jonathan, our sales
Man, was available to talk to finance companies on my behalf, and he kept me so well informed throughout the prep stage.
They prepped my car to an excellent standard, and although we had to wait a bit for it to be finished off, we chatted to the mechanics and the part guy who was just so friendly! When it was done, it was spotless. A lovely group of lads and I drove 92 miles to go there and I’d do it again!
The only thing I’d say is that I wasn’t offered a handover date or time, I was told when I could collect - this wasn’t around me but what would be best for the garage. It was lucky I could move stuff around to be ready for that time, yet when I got there; the car wasn’t ready anyway lol. Just a small
Customer service bit to improve. But great otherwise.
Thanks Golden Hill